December 1, 2021
We would like to thank you for your continued patronage.
Regarding the TOSNUC800 and TOSNUC777.2 series NC controllers, which you have patronized for many years, it has been a long time since the start of design and manufacturing, and the parts that make up the servo motors (MFA series) used for each feed axis have become difficult to obtain, and we have been unable to complete repairs in some cases.
Although we have been trying to provide replacement parts in stock and repair the actual products as much as possible, due to the difficulty in stably providing the relevant parts and the increasing decisions by motor manufacturers that they cannot be repaired, we have no choice but to terminate the service support for servo motors (MFA series).
Accordingly, we would like to take this opportunity to ask for your understanding and patience as we take the following measures from now on.
Based on the super performance of the TOSCAST control system, the R series die casting machine can automatically sense the nitrogen pressure, automatically calculate the adjustment range of the casting pressure, and realize the setting of the casting pressure on the TOSCAST interface. In addition, this series of models is equipped with a PQ valve as standard, which can automatically adjust the pressure and flow of mold clamping, product ejection, etc. through the control system.
Yours sincerely
For details on this matter, please check the PDF below and if you have any questions, please contact us using the inquiry form below.
・Please click here for a list of notices.
We would like to introduce our SHIBAURA MACHINE (THAILAND) CO., LTD. Service System for Die casting machine by the followings :
➀ Composition of engineering service staff
– Japanese 1 person, Thai 11 persons à Total 12 persons
➁ Regular Working time
– Regular working time is 8:30 a.m.~17:30 p.m. on Monday to Friday and 4th Saturday.
(12:00~13:00 is lunch time)
– Saturday, Sunday and National holiday are our holidays. (On Saturday and National holiday
1 engineer usually standby for providing our service) (*1)
(*1) Service on holidays is available upon customer’s request.
(*2) In case of emergency case, your directly contact our engineers is available 24 hrs. at their mobile phone. (Japanese staff 1person and Thai staff 1persons)
➂ Start up service for new machine and secondhand machine
– The start up service for new machine which purchased from SMT is free of charge.
– The start up service for secondhand machine, the registration is required to provide the
start up service after investigating of machine condition. The registration fee and
service charge will be calculated according to machine size.
➃ Relocation service (Handling with charge)
– The relocation service shall be requested by our registered customers at their area or
between other registered customer’s area, only relocation service is subject to be charged.
– For non registered customer’s request, the relocation service is subject to be charged with
registration fee.
➄ Modification service (Handling with charge)
– The modification service upon customer’s request shall be provided with consulting as
possible as we can support.
➅ Machine Inspection service (Handling with charge)
– Maintenance (Contract on customer’s agreement is available)
– Inspection will check the outside, check oil, check motion and check lubrication
➆ Parts service
– Quotation inquiry.
– Purchase order and delivery everywhere all over the country.
SMT currently continues improving our engineering service to meet your requirements and fulfill
your satisfaction. For further information, please feel free to contact us at any time.
We promptly supply service parts of various machines.
The spindle taper hole deteriorates due to long-term use and accidental crashes.
Our spindle taper hole grinder and expert’s technique can renew a spindle taper hole.
We can make a complex mechanism of reduction gears into a slim and simple mechanism.
That makes a quiet environment with few machine noise.
A small lightweight grip can control operation; heavy handle operation is no longer necessary.
Because spindle drive system of the machining center has been updated, repair time and parts are no longer concerns.
We are pleased to help update to the new control device.
Old oil cooler could be an error cause.
An environment friendly cooler is good for ecology.Let us take a look at your cooler first.
Off course, the chain for supporting a heavy spindle head has a lifespan.
Inspecting it in detail is necessary.
Failing to replacing the NC battery may cost a lot of time and money for recovery.
Install the battery box for operation safety and security!
We provide guidance on NC programming and machine operation.
For inquiries regarding our products, please contact us here.
Copyright © 2020 SHIBAURA MACHINE CO.,LTD, all rights reserved.