Notice of NC replacement in relation to the termination of servomotor service support

We would like to introduce our SHIBAURA MACHINE (THAILAND) CO., LTD. Service System for injection molding
machine by the followings :

① Composition of engineering service staff
– Japanese 1 person, Thai 20 persons

② Regular Working time
– Regular working time is 08:30 AM.~ 05:30 PM. Monday to Friday.
(12:00~13:00 is lunch time)
– Saturdays, Sundays and National holidays are our holidays.
* Emergency Case please Direct contact to our engineers

➂ Registration for second-hand machine

– Registration fee for new machines purchased from SMT is free of charge.
– Registration fee is required for second-hand machines to investigate safety function

➃ Relocation service (Handling with charge)
– For the case of relocation service request from our registered customers at their area or
between other registered customer’s area, only relocation service is subject to be charged.
– For non registered customer’s request, the relocation service is subject to be charged with
registration fee.

➄ Modification service (Handling with charge)
– The modification service upon customer’s request shall be provided with consulting as
possible as we can support.

➅ Machine Inspection service (Handling with charge)
– Inspection without stopping machine operation (appearance, noise, oil leakage)
– Inspection with stopping machine operation (appearance, noise, oil leakage,
investigation and adjustment of all pressure and speed, etc)
– PM maintenance (executing regularly after consulting with customers)
– Investigating and measuring of barrel , screw, ring.

➆ Consulting service and case studying service for molding
– Our staffs will provide all the possible solutions to your questions with consultation.

➇ Technical training service
– Training course provided : Basic, Maintenance and Molding.
– Service is basically provided at our IS School, also service at your factory available upon request.
*Please refer to the separate sheet as for the details of each course

➈ Parts service
– Quotation inquiry.
– Purchase, sales and delivery of parts .

For further information, please feel free to contact us.

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